I have been charged late fees in the range of $25-$35/mo ever since I began paying on this account. My payments were set up as electronic from my CU, sent automatically on the 15th.
They've been posting them on the 16th-19th, depending on what they feel like doing I guess.
I need to accept part of this blame for not keeping closer tabs on this account, originally about $2,100 charged. I finally got around to checking it because by my calculations it was ready to pay off. Nope. According to Synchrony I still owe $385.
In late fees.
At no point was there ever any attempt on their part to communicate these recurrent charges with me, electronically or otherwise by mail or phone.
The only time I'll hear from them is when I quit paying - which I'm doing now - or from their proxy bill collectors once they've charged me off. And no, I'm not going to contact them or discuss anything with them because I don't want to ruin my day talking to these ***
Product or Service Mentioned: Synchrony Bank Account.
Reason of review: Problems with payment.
Monetary Loss: $385.
Preferred solution: Full refund.
Synchrony Bank Cons: Absurd late fees.