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09/09/16- this bank is horrible!! They are out of their minds!!

When they make a mistake you as the consumer are penalized for it. I have never dealt with such a horrible bank. You have to play a game to get a real person on the phone. Finally when someone picks up they are from another country reading off a script!

The customer service is horrible. They think just because they are polite it excuse their unwillingness to help the consumer.

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