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09/09/16- this bank is horrible!! They are out of their minds!!

When they make a mistake you as the consumer are penalized for it. I have never dealt with such a horrible bank. You have to play a game to get a real person on the phone. Finally when someone picks up they are from another country reading off a script!

The customer service is horrible. They think just because they are polite it excuse their unwillingness to help the consumer.

This person wrote the review because of poor customer service at Synchrony Bank. Reviewer claimed that he or she wants Synchrony Bank to read this review and look into the issue (if any).

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