Product: Synchrony Bank Checking Account Clear all filters (3 of 3 reviews match)
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2.7
Details
I keep quite a large sum of money in Synchrony bank... in CDs and a High Yield Savings account. I deposited two checks via mobile deposit one from one of my other checking accounts and the other was a government check. I saw that the funds I deposited were on hold, no...
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1 comment
Anonymous
#1735639

I hope you find a better bank. Even if Synchrony offers high returns, Why in the world did they put a hold on assets, and not just checks?

I had 2 personal checks deposited at my bank, and was surprised. that funds were available immediately. The bank said I was a customer for quite awhile and considered a valuable customer.

No hold. Synchrony should not play games with you're money, especially a government check.Where is their gratitude for you as a good customer?

Review
#1628556 Review #1628556 is a subjective opinion of poster.
Product
Synchrony Bank Checking Account
Pros
  • Competitive interest rates for funds on deposit
Cons
  • Customer service had no explanation or resolution
Reason of review
Poor customer service
Loss
$5671
Preferred solution
An explanation as to why funds above and beyond the deposit are on hold!
Tags
  • Synchrony Bank Horrible

Synchrony Bank in Mason, Michigan - Access to my account

5.0
Details
Your service was answered perfectly Like , thank you
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Review
#1589696 Review #1589696 is a subjective opinion of poster.
Product
Synchrony Bank Checking Account
Reason of review
Good quality
2.5
Details
I accidentally made a payment on the balance owed after the automatic payment was made. I realized it two days after the automatic payment was deducted from my checking account .I called the bank to see if I could stop the second payment which showed pending and they...
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2 comments
ScaryMagellanicPenguin547
#1736403

Same happened to me, a check was issued to get my money back. It was deposited twice, both times came back as stopped payment from bank, with the bank now charging me twice for invalidity of check.

I called Synchrony multiple times before and after depositing the checks to confirm its validity, they of course said all is ok on their end, 3 months later now and ive got a new check issued to deposit, yet to see the money back. Worst experience ever! They lie upfront, dont have any clue of customer service, no answers of why or how to fix this problem, all they do is issuing check after check but wont allow it through. Ridiculous!

How can i get my money back? Im talking about 1k here, not $10...really pissed off at this moment...

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Review
#1425318 Review #1425318 is a subjective opinion of poster.
Product
Synchrony Bank Checking Account
Reason of review
Problems with payment

Contact Synchrony Bank Customer Service

Mailing Address:
Synchrony Bank
200 Crossing Blvd Suite 101
Bridgewater, New Jersey 08807
United States
Phone:
(866) 226-5638
All Synchrony Bank Contacts

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