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I had a credit card with Sychrony Bank. The card provided rebate rewards, payable once per year.

My card had a rewards balance of $130. The card was stolen, so I called the bank for a replacement card. Sychrony closed my account and claimed I requested it, then refused to issue me my rewards. A review of the phone call will reveal that I never asked to close the account, but they refuse to let me hear the phone call recording.

Four phone calls to the company let to just a run around and their refusal to review the evidence with me.

The law should require (if it does not already) that recorded conversations by a bank must be shared with the recorded party! This would be a very basic consumer protection.

Reason of review: Problems with payment.

Monetary Loss: $140.

Preferred solution: Full refund.

Synchrony Bank Cons: Do not honor their contracts and commit fraud.

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Synchrony, seems to be famous, for not, honoring, reward points.Can't wait to , finally, get them paid off, and, atleast, had the pleasure of shredding, they're cards Trying to get, Walmart, ceo, e=mail, and ask why, they're, company, allows, Syncrony, to handle, Walmart Master Card, etc. I would think, Walmart, would, put they're customers, 1st. Synchrony; if you see this, You are trash.

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