Unsatisfactory

1.0
My bill was 155 u always 190 when I pay unsatisfactory to me I have three syncrony accounts never had this problem

User's recommendation: Don’t use syncrony.

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#3416262 Review #3416262 is a subjective opinion of poster.
Location
Houston, Texas

This site was not helpful

no attention to customer's interest. There does not seem to be a way to talk to an individual if you need help.

User's recommendation: search for other sources for information.

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#3411518 Review #3411518 is a subjective opinion of poster.
Location
Northbrook, Illinois
Cons
  • No customer service phone number

Transfer funds

3.1
NONE OF THE CUSTOMER SERVICE PHONE LINES WORKED. JUST TERRIBLE. NEEDED TO WITHDRAW FUNDS FOR A REAL ESTATE PURCHASE. ONLINE DAILY TRANSFER LIMITS TOO LOW , WHICH PREVENTED ME FROM TRANSFERRING MY MONEY TO MY BANK. WOW, VERY DISAPPOINTED.
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#3411304 Review #3411304 is a subjective opinion of poster.
Location
Prescott, Arizona

Someone is trying to us my name on cc

a report i received saying i was denied a credit card for an account i don't even know aboutdontdon't use synchrony bank cor anything

User's recommendation: don't use synchrony bank for anything.

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#3400838 Review #3400838 is a subjective opinion of poster.
Location
Auburn, New York
Pros
  • No interest
Cons
  • Outragous interest fees
Preferred solution
Let the company propose a solution

Disaster bank they can't help you very bad

1.0
I filed a dispute and it came out in favor of the merchant, they asked for evidence and I didn't even know that they paid 1,200 dollars for broken furniture in the bank, I only collected their money and that's

User's recommendation: Very bad.

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#3399940 Review #3399940 is a subjective opinion of poster.
Location
Kearny, New Jersey
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Problem no longer exists

5.0
I made the mistake when I tried to make a payment on autopay monthly. I checked the wrong box. That caused a problem at my bank. I called my bank and I also called Synchrony bank. The problem was solved asap. I made the arrangements with Synchrony bank. The problem was solved. Thank you

User's recommendation: Synchrony Bank is a great company.

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#3398301 Review #3398301 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

The WORST Bank of all-time!!!!!

1.0
Update by user Mar 10, 2022

I lost at least $1500 in rewards built up on my cards when they cancelled them!

Original review posted by user Mar 10, 2022
For years, I had numerous credit cards from Synchrony Bank. Then, one day, while eating out, my card declined. Knowing I had no balance on the card, the card was ran again -- declined! I called up the bank. Despite never paying late, having a credit utilization of 1%, and a credit score hovering around 700+, they cancelled every card, without notice, and said I had been "extended too much credit." I have never had that happen with American Express, Discover Card, Citibank, Barclay, Wells Fargo, HSBC, etc. I will not ever deal with Synchrony Bank again! They are the biggest sleaze bags on this planet -- or any planet. They know how to reward loyalty!!! Make on-time payments, have low credit utilization -- BAM, get all your cards cancelled! Simply pathetic...........

User's recommendation: Avoid like the plague!!!!!

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#3396529 Review #3396529 is a subjective opinion of poster.
Product
Synchrony Bank Credit Card
Cons
  • Closed account with no notification or warning
Loss
$1500
Preferred solution
Apology

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Verified Reviewer New Reviewer

1.0
Update by user Mar 09, 2022

GIVEN MONEY TO DENTISTS WITHOUT CONSULTING ITS CARD HOLDERS AND NOT GETTING DRS. DENTISTS CREDENTIALS, NOT FOLLOW UP USA LAWS AND REGULATIONS PRO CONSUMERS WHO USING ITS CARECREDIT ARDS..

Original review posted by user Mar 09, 2022
A BETTER SAMPLE OF THE POOR MANGEBLE OF THE A TIME VERY GOOD ZYCHRONE IS GONE FROM GOOD VERY POOR AND NOT TO BE TRUST. TAKES HOURS TO ANSWERING THEIR PHONES. THEY TRUST DENTISTS INSTEAD OF ITS CREDIT CARD HOLDERS. DRS CAN GET ANY MONEY THEY PLACE FROM ZYCHRONY BANK....
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#3394778 Review #3394778 is a subjective opinion of poster.
Location
Cocoa Beach, Florida
Preferred solution
Let the company propose a solution

I have never experienced a more frustrating period in attempting to get someone to help me with a problem with Synchrony. Its on-line site is full of information, none of which is helpful. For example, the "virtual assistant" cuts out too soon and does not address the...
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#3391602 Review #3391602 is a subjective opinion of poster.
Location
Howell Township, New Jersey
New Reviewer

To make a payment

These people will not accept a payment but they keep sending me emails saying Im not paying but I cant get to you you will not take my payment too many numbers. Im just trying to do an online payment for rooms to go
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#3388809 Review #3388809 is a subjective opinion of poster.
Location
Columbia, South Carolina
Preferred solution
To make a payment and easier way than hunting you down for three days
New Reviewer

Lots of reason

Cant seem to get in contact with customer service and cant long in to my account. Was planning to check my account cause apparently I have no credit to use left but I just paid and havent use those credit yet. now I cant seem to long into my account to check what the problem is and cant call the customer service either.

User's recommendation: Don’t use the bank.

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#3386649 Review #3386649 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Preferred solution
Call me

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Verified Reviewer New Reviewer

1.0
Synchrony Bank - CARECredit zyrchrony Is dangerous to its costumers. Any one can call this Credit card and get money in someone names. and using none name of them but the victims.
My SURGEON CONTACTED MY ZYCHRONY CARETTO CARD, TO PAID HIMSELF USING MY MANE BLCANCA L. CARDONA BUT HE DID NOT USED HIS NAME ONLY HE USED THE JOB HE DOES TO PATIENTS. THAT IS : {SURGICAL PULLING OUT MOLARS AND ROOTS.} IT IS THE NAME HE USED TO STEAL MY MONEY. BUT HIS...
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#3377705 Review #3377705 is a subjective opinion of poster.
Location
Vero Beach, Florida

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Verified Reviewer New Reviewer

1.0
Synchrony Bank - CARECREDIT ZYCHRONY BILLING AND TRANSTION, IS A MESS DANGEROUS.
CARECREDIT WAS A EXELENT SERVICES TO USE WITH DENTIST THAT MOST OF THEM ARE CRIMINALS, SCAMMERS, RIIP OFF AND IF THIS CARD IS USED IN CONJUNTION WIHT MEDICARE TOO. EMPLOYEE WHO ARE MANNEGING THIS ZYRCHONY MOST THEM ARE NOT USA PEOPLE IT MAKE THIS BUSINESS DANGEROUS,...
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#3377406 Review #3377406 is a subjective opinion of poster.
Location
Whiting, New Jersey

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Verified Reviewer New Reviewer

Synchrony Bank is 4th rate

1.0
I have several accounts with Synchrony Bank and they are several years old and I just experienced the first time I was late by any amount of time. They immediately cut my limit like I was going to cheat the 4th rate bank. They have done this on several accounts paid in advance and never late. I would recommend not using this 4th rate bank. Walmart already dropped them and so did Toro for bad customer experiences. No one should trust them. They cut my Texaco, Toro, and Belk card limits. They have already reinstated them with other banks with quality. It is a shame you can't give them negative stars because that is where they belong.

User's recommendation: Stay away from this 4th rate bank.

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#3370475 Review #3370475 is a subjective opinion of poster.
Location
Bossier City, Louisiana
Cons
  • 4th rate bank
Preferred solution
nothing, they have lost all my respect and at group meetings we advise others of their incompetence.

No answer

Called and it goes straight to voicemail dawn right Im pissed takes my payment every month maybe I should just stop the payment I bet yall will call then

User's recommendation: No recommendations from me.

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#3366036 Review #3366036 is a subjective opinion of poster.
Location
Slidell, Louisiana