Most helpful review

This company deserves a class action lawsuit!

Synchrony Bank is single handedly destroying everything that credit builders/rebuilders work so *** hard to achieve with their greedy Mickey Mouse system. In a world where credit scores determine so many futures and outcomes, you're better off WITHOUT Synchrony Bank....
View full review
View full review
253 comments
#2205529

We have had the same experience. Wal Mart used them for their credit card customers and a few years back dropped them and switched to Capital One to issue their store card.

There was many Wal Mart customers complaining. So happy Wal Mart listened.

View more comments
ID
#1134786 Review #1134786 is a subjective opinion of poster.
Product
Carecredit Credit Card
Reason of review
Problems with payment

Credit card application

You can't talk to anyone unless you give your card number or social security number.I don't have a card number because I don't have a card and when I give my social it's not recognized.I called because they sent me a email saying I applied for a Amazon store card but I don't recall doing so.
View full review
ID
#3860092 Review #3860092 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Worst bank

I no longer use the Amazon credit card or my Lowes card because Synphony bank is toxic ..And dont ever set up paperless billing with them money its a trap that will cost you hundreds over a short time..

User's recommendation: Avoid at all costs.

View full review
ID
#3855526 Review #3855526 is a subjective opinion of poster.
Location
Spokane, Washington
Loss
$100
Preferred solution
Full refund
New Reviewer

Horrible company to deal with

i have an account with mathis brothers/Synchrony. i canceled a purchase and should have $600 credit but it's not showing up. what a joke to try to reach a person to talk to about this!! ugh! i'm thinking they are wanting to stall so i won't be able to pay off balance before the 12-month no interest window. total run around!! and Mathis Bros says it's out of their hands. they've credited my account but Synchrony is not releasing the credit. NEVER EVER will i do business with any company that deals with Synchrony.
View full review
ID
#3847152 Review #3847152 is a subjective opinion of poster.
Pros
  • There are no pros
Cons
  • Surprised anybody makes payments to your company
  • Overcharging after 12 months
Loss
$650
Preferred solution
Full refund
New Reviewer

Account questions

Trying to find my balance and all phone numbers arent working . Ive tried several different numbers and cant reach anyone
View full review
ID
#3837367 Review #3837367 is a subjective opinion of poster.
Location
Johnstown, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor customer service

Poor customer service. I paid Amazon credit To pay off the credit card and hit the button twice or paid twice. It was over $3000 and each one was the same transaction. I called my bank to cancel one because I could not get a hold of anyone it Amazon synchrony account....
View full review
View full review
ID
#3837194 Review #3837194 is a subjective opinion of poster.
Preferred solution
I would like for them to review my account and noticed that it was a payoff and then it was a duplicate and then I am not a bad credit risk. The reality of it is as I was paying my payments on time I had the money I was a good customer.
New Reviewer

I can never get signed in

I can never get signed in. Every time I change the password it doesnt take it the next time!!!qqqqqaaaasssddfghjklzxcvbnmqwertyuiopa

User's recommendation: Use a different bank.

View full review
ID
#3829762 Review #3829762 is a subjective opinion of poster.
Location
Dallas, Texas

Rewards Program & Interest Rate

My credit score was 800 which is 79% better than most card holders. Your rate was too high. A bigger issue was the rewards program. You apply the rewards to the balance due on the card. There was no option to cash them in for a check to be sent to me so I could use the money as I saw fit. Also, you closed a card on me I once had through the Sam's club because you decided I wasn't using it enough.

User's recommendation: Stay away from your bank.

View full review
ID
#3828191 Review #3828191 is a subjective opinion of poster.
Location
Waterville, Maine
New Reviewer

Unpredicatable credit limits!

I had four different accounts that were issued by Synchrony Bank: JC Penney, Amazon Prime, Sam's Club, TJ Maxx. Within about 6 months of having the accounts, at different stages, each one's credit limit was REDUCED to a ridiculously LOW limit! One of my accounts was reduced to just $120 from $1000! Each one was done with me being given any notice whatsoever.

User's recommendation: Don't open accounts with them! Check your applications to see if Synchrony is the issuing bank and DON'T APPLY!

View full review
ID
#3827004 Review #3827004 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
Pros
  • Currently cant think of any
Cons
  • Will decrease your limits without notification
Preferred solution
I would like to get some type notification as to WHY my account limits were decreased!
New Reviewer

Too much requests to a person that is supposed to have good credit with your company

Is real hard for people in your company to continue to have credit , difficult to continue to expand, why

User's recommendation: Call the client.

View full review
ID
#3813593 Review #3813593 is a subjective opinion of poster.
Location
Pajaros, Toa Alta
Pros
  • Easy to use
Cons
  • No notice to customers before hugely impacting their lives
  • Ridiculous limitations often without reason or warning
Preferred solution
Let the company propose a solution

Revoked Credit card without explanation

went to purchase diesel yesterday went to citgo my local station ,put my card in was denied did it 3 times no avail ,so today i called the 800 number citgo has they couldnt understand why ,so i called these bozos after 30 min of a royal runaround was told my account was cancelled ,i asked why ,again a letter of explaination has been mailed out to you then i was hung up on

User's recommendation: DO NOT USE THIS BANK FOR ANYTHING.

View full review
ID
#3793706 Review #3793706 is a subjective opinion of poster.
Location
North Fort Myers, Florida

On my Pay Pal account I received the bill this month and there is a charge on my Pay Pal account I never made! I called the bank and complained about the charge and told them I did not make the charge

I complained this makes 2 months and nothing has happened I did not make the charges. I called EBAY and complained and they dont speak English to well and dont get whats going on! I will take this to court and get this resolved. They are useless. EBay. Dont shop there with there Pay Pal account because they will fraud you on charges

User's recommendation: Don’t use EBAY and PAY PAL together. They will screw up your accounts.

View full review
ID
#3784236 Review #3784236 is a subjective opinion of poster.
New Reviewer

Not Happy

I opened up an account through Jack Williams Auto. I received $800.00 in credit on the account interest free for 6 months. I used $700.00 of my credit line and paid it off in 2 months. After it was paid off I was notified that Synchrony bank has lowered by limit to $250.00. Shortly after that I charged $245.00 on the account and the next day I received a notice that the account was being closed for lack of credit usage.

User's recommendation: Do not use Synchrony bank. Total scammers.

View full review
1 comment
#2215635

And your point is what? If you don't use a card, they will lower your line and/or close it.

If you pay it off all of the time, they will lower your line and/or close it. You ARE NOT making them money if you don't keep a balance or don't use it. They only have so much credit to give.

If you're not going to use it, they'll surprise someone with a line increase and bury them... This is Credit Card 101 and can be verified by a quick search..

ID
#3781279 Review #3781279 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Product
Synchrony Bank Credit Card
Pros
  • No pros to this bank
Cons
  • Reduces your credit line or closes your account
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Credit check 0000199112

Need questions about the check I received I misplaced it and need questions about what account it was the check thank please call Or text you phone
View full review
ID
#3778650 Review #3778650 is a subjective opinion of poster.
Location
San Antonio, Texas
Preferred solution
I misplaced a check you send me in my son Mark Valdez names I make the payment in all the account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent Advertising

2 days ago I applied for a card for some dental work. I was approved for $1000. Card will be here 7-10 days. Today I receive an email saying I have been denied. If you are not able to make an upfront decision, say so. To say otherwise is fraud. I have submitted a report to the states AG

User's recommendation: Do not count on anything this bank says to you.

View full review
ID
#3777736 Review #3777736 is a subjective opinion of poster.
Location
Fitchburg, Massachusetts
Preferred solution
Deliver product or service ordered
New Reviewer

Dispure

I havent gotten my credit on my return and I dont want to be charged or I am going to cancel my card!!!
View full review
ID
#3772839 Review #3772839 is a subjective opinion of poster.
Location
Brewerton, New York
Loss
$78
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article