Synchrony Bank Reviews and Complaints | synchronybank.com @ Pissed Consumer

Most helpful review

Nov 21, 2017 PissedConsumer1134786 of West Palm Beach, FL

This company deserves a class action lawsuit!

Synchrony Bank is single handedly destroying everything that credit builders/rebuilders work so *** hard to achieve with their greedy Mickey Mouse system. In a world where credit scores determine so many futures and outcomes, you're better off WITHOUT Synchrony Bank....

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252 comments

Jul 03, 2022 PissedConsumer2205529 #2205529

We have had the same experience. Wal Mart used them for their credit card customers and a few years back dropped them and switched to Capital One to issue their store card.

There was many Wal Mart customers complaining. So happy Wal Mart listened.

0 0

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#1134786

Product

Carecredit Credit Card

Reason of review

Problems with payment

Jul 03, 2022 PissedConsumer3727458 of Novato, CA

Trying to get my money after closing my account

1.0

I closed a cd in May and still have not received my money. I have called them at least 10 times. I get the run around. ""My supervisor is working on it. " your, customer service Is the worst. I am closing all my accounts. Marjorie ferrari account ¹50073****.

User's recommendation: Never use this bankh.

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#3727458

Cons

Disgusting

Jul 01, 2022 PissedConsumer3723440 of Wickliffe, KY

Not understanding at all.

1.0

They signed me up for prime and I told them repeatedly I didnt want it but had to pay and cancel the card to get it resolved User's recommendation: Avoid Amazon prime

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4 comments

Jul 03, 2022 PissedConsumer2205460 #2205460

They don't give anyone a prime account unless you check off the checkbox saying "yes" it's deceiving because it's a tiny box under the bigger one. I also came close to checking it off.

0 0

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#3723440

Location

Wickliffe, Kentucky

Jun 28, 2022 PissedConsumer3714300 of Los Angeles, CA

Pink slip

Trial and error they didnt even have me on record with social , acct number or get this vin numbers for both bikes so i faxed them . Will see . If not class action suit . Need i say more . Try and find a number on this new age internet . Ya cant , had to call Yamaha direct . To find information for this mischievous bank .

User's recommendation: Don’t with synchrony bank , lames.

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#3714300

Location

Los Angeles, California

Preferred solution

Let the company propose a solution

New Reviewer

Jun 24, 2022 Raja V Lbu

Bad experience.

Original review updated by user Jun 24, 2022

Synchrony bank restricted our access to our joint account to both of us without giving any reason and says we cant do anything other than waiting till they complete their investigations. They are saying this can take any where from 30 to 60 days. No unauthorised...

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#3702261

Location

Boardman, Oregon

Loss

$111179

Preferred solution

Let the company propose a solution

Jun 24, 2022 PissedConsumer3701927 of Madison, AL

Fooled about interest rate

1.0

Horrible,, thought I had no interest, found out I'm back to square one, will never use again,I'm devastated, had I have known,I wouldn't of done it

User's recommendation: Don't use synchrony.

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#3701927

Product

Synchrony Bank Credit Card

Cons

Mistakes and excuses

Loss

$3000

Preferred solution

Price reduction

Jun 23, 2022 PissedConsumer3700043 of Guthrie, OK

Interest rates

I just want to know what the interest rate is on a credit card loan. I dont have a 100 characters to write about. Just the one question.

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#3700043

Location

Guthrie, Oklahoma

New Reviewer

Jun 21, 2022 Lior B Cge

Injustice

1.0

A few years ago I took a loan from Synchrony thru PayPal credit, which I added my bank account for the monthly payments of $59. In the year 2020 I had a huge disagreement with PayPal and decided to not deal with them anymore. In the meantime they still debited my bank...

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#3693725

Location

Miami, Florida

Preferred solution

Let the company propose a solution

New Reviewer

Jun 21, 2022 Mary D Xwy

Made a mistake transferring my money to Synphony bank instead of withdrawing money and putting it into my Bank of America account. It now bounced my account

Error in transferring my money from savings account to Bank of America. Instead it transferred my money at Bank of America to Synphony Bank. Yhis shored my Bank of America card and it denied my card 3 times

User's recommendation: To be more careful.

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#3692863

Location

Yorktown, New York

Pros

Interest earned in my acvounts

Cons

No bank to physically go to to correct this situation

Loss

$1400

Preferred solution

Deliver product or service ordered

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New Reviewer

Jun 21, 2022 Mary D Xwy

I transferred money incorrectly

I transferred money from my account and put the money into my Synphony bank account. It shorted my account at Bank of America

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#3692827

Location

Yorktown Heights, New York

Jun 18, 2022 PissedConsumer3682875 of Mableton, GA

To made sure have everyone know have their had a change to send a eternal exiting, never a dull moment now and forever and be completed love like no ever.

Brothers and Sisters, You need to find by yourself how easy it is to send eternal with others who belief just like you with the only,true, could not ask for a perfect GOD. Find out how perfect we are talking about. Search, ask, question about things have you are not...

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#3682875

Location

Mableton, Georgia

New Reviewer

Jun 14, 2022 James B Eem

Judgement on credit report

Judgement on credit report. Contacted Synchrony and found out I owe nothing. Was redirected to another credit company under their use, and they told me there is nothing owed on anything. After a long time on the phone to the Midland Credit Management company, I was informed they could not send a letter stating the information. Everything had to be done through a phone call involving all persons needed.

User's recommendation: Don’t waste your time.

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#3670263

Location

Takoma Park, Maryland

Preferred solution

Need a letter showing total payment

New Reviewer

Jun 10, 2022 Diane L Ekr

They closed my account without my authorization

1.7

I had a veterinarian visit coming up, and I noticed my Care Credit card was misplaced. So I went on their website to report it and request new one. After chatting with their stupid chat bot, I finally got a live chat person. I explained my situation. They said I will...

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#3657468

Location

Summerville, South Carolina

Product

Synchrony Bank Credit Card

Pros

Okay if you get competent rep

Cons

Customer service is incompetent
Difficult to reach
Untruthful

Loss

$27

Preferred solution

Deliver product or service ordered

New Reviewer

Jun 10, 2022 Sherie G Idy

Issue new card

Current account frozen cause lost card. Need new card for Sams club. You have the information right here that is needed

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1 comment

Jun 10, 2022 PissedConsumer2194132 #2194132

How do they know you are the actual owner? Anybody can call a bank and by reading your name can impersonate you.

0 0

#3656925

Location

Sunbury, Ohio

Cons

Issue not resolved

Preferred solution

Replacement card

New Reviewer

Jun 09, 2022 Sonyia T

Payment mailing address

1.0

I have not yet received my mattress firm (Synchrony) mailing address for payments! I have a final payment check from my Mtg refi waiting to be sent!

User's recommendation: Pay cash.

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#3655124

Location

Phoenix, Arizona

Loss

$5000

Preferred solution

Mailing address for final payment

Jun 09, 2022 PissedConsumer3654415 of Boston, MA

Synchrony/Amazon fraudulently opened account

1.0

I was a good Amazon user but I managed not to get tricked into getting PRIME by clicking on a barely visible square box underneath a larger non-prime box when I Joined about 8 months ago. I once ordered a bottle of Hosital grade dandruff shampoo with my Mastercard on...

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#3654415

Location

Boston, Massachusetts

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Diversity of Products or Services	2/5
Location	2/5
Additional Fees	1/5
Website	1/5
Discounts and Special Offers	1/5

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