Most helpful review

Synchrony Bank is single handedly destroying everything that credit builders/rebuilders work so *** hard to achieve with their greedy Mickey Mouse system. In a world where credit scores determine so many futures and outcomes, you're better off WITHOUT Synchrony Bank....
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224 comments
#1983845

865 680 **** Ref Class Action Lawsuit Lets DO IT No Joke Ray

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#1134786 Review #1134786 is a subjective opinion of poster.
Product
Carecredit Credit Card
Reason of review
Problems with payment
New Reviewer

1.0
Even though am 75 years old on a social security fixed income, had the shingles n my prom purchase was due( I could not operate my PC, nor could or was not able to talk to costumer services) and even though I had not failed a payment during the promo time n paid beyond...
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#2184903

If you do not pay the entire balance off in time you get the full interest charged back onto the account. Minimum or slightly above is not enough to pay it off. They are in their rights to add the interest per the agreement, You are old enough you should know to read what you agree to.

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ID
#3591868 Review #3591868 is a subjective opinion of poster.
Location
Fort White, Florida

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Trying to track down my new credit card

3.0
I called because I never received my card in the mail and I still haven't received it what's going on???

User's recommendation: Probably not.

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#3590215 Review #3590215 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Unable to understand the problem even though it was repeat it three times.

Synchrony Bank - Unable to understand the problem even though it was repeat it three times.
Unable to understand the problem even though it was repeated three times. All I wanted to know is if your bank was sending me these messages I sent a picture below or if it was a scam

User's recommendation: I was trying to find out if you were sending these messages or they were coming from a scam. I checked my credit cards that are up-to-date and she didn’t understand what I want it done I wanted to know if your bank was sending me messages I already checked with my credit card.

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#3587516 Review #3587516 is a subjective opinion of poster.
Location
Ashburn, Virginia
Preferred solution
An answer

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Verified Reviewer New Reviewer

Such a *** company

1.0
Got a JC Penney card to order my granddaughter towels for her bathroom. Never got a statement until they sent me an email stating I was late. Went online and paid the late payment now they want to charge me another $61 to my checking account. When it's paid I will cut up my card. Can't even access anything online or even chat or talk to a customer service Rep. What a crap bank, will never use anything that uses them ever.
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#3585150 Review #3585150 is a subjective opinion of poster.
Location
Bolivar, Missouri
Cons
  • Lousy service
Preferred solution
Let the company propose a solution

Locked out of my account

1.1
I cant access my account. I can't seem to get a person on the phone. Your automation will not transfer me.
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#3585084 Review #3585084 is a subjective opinion of poster.
Location
Lakewood, Washington

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Verified Reviewer New Reviewer

Dont owe anything

I paid off 2 collection one to national credit adjustor cash store.sams Victoria secrets, and others in past I was denied credit back with Victoria secrets when y'all closed my account back in February not knowing it.i received a call from creditor claiming I owed sam's payed off back in march.i hired Lexington law to straightened my credit.i would appreciate if y'all did the same.thank you Bonnie seely

User's recommendation: Not have sympathy bank.

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#3573289 Review #3573289 is a subjective opinion of poster.
Location
Hagerman, New Mexico
Pros
  • Answered the phone
  • Ease of credit
  • Service until they changed banks and added extra fees
Cons
  • Customer service had no explanation or resolution
  • Lack of respect for customer who was paying by auto debit
  • Charge to much interest
Loss
$1500
Preferred solution
Let the company propose a solution

Confirm payment made at lowes

4.7
Made payment on Saturday, received a reminder this morning. My payment was verified. Im up to date..

User's recommendation: Don’t get mad just call.

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#3558414 Review #3558414 is a subjective opinion of poster.
Location
Uniontown, Ohio
New Reviewer

Inaccurate reporting to credit bureau

I have no credit card with this bank but in my credit report appears a recent change in the card number and a decrease in the balance. I would like to know to whom was this card issued. It appears to be a TJX card but I cancelled this card many years ago.
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#3549873 Review #3549873 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Aclaración de cuenta

La máquina que reprodujo no dio lenguaje en el que quería realizar mi aclaración espero que pronto puedan atendernos en este idioma
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#3543090 Review #3543090 is a subjective opinion of poster.
Location
Pasadena, Texas
Preferred solution
Let the company propose a solution
New Reviewer

My money was deposited by my father. Want to know the amount

My inheritance ($16,000) was deposited by my father. That's the only information I have on it. I want to know how what I need to get part of my funds out. Do I go to a bank and bring my driver's license, social security card and other documents proving I am me?
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#3530142 Review #3530142 is a subjective opinion of poster.
Location
Hayward, California
Preferred solution
Let the company propose a solution

Can't talk to anyone

Your system sucks. No human to answer. Are you tricking people? No phone number for questions. No good service

User's recommendation: be helpful & have a human answer the calls.

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#3526470 Review #3526470 is a subjective opinion of poster.
Location
Cloverdale, California

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Verified Reviewer New Reviewer

My Amazon card

1.0
Very horrible bank I got an Amazon card and it was through the non popular bank I never heard of and the more money I put down on my bill the higher my bill goes up they closed my account thank you God due to wrong card to take the money off of and closed my account without knowledge and after they closed my account my balance went up again so its like I paid this rip off bank nothing I really recommend not using this bank while using Amazon

User's recommendation: Never use this bank.

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#3517099 Review #3517099 is a subjective opinion of poster.
Pros
  • Convenient for amazon purposes
  • No pros all cons is a rip off bank
Cons
  • Them lying to credit agencies
Loss
$400
Preferred solution
Price reduction

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Verified Reviewer New Reviewer

Car wreck

I need to talk to a representative I have my customer information because its in my other phone that I broke into a wreck
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#3514821 Review #3514821 is a subjective opinion of poster.
Location
Murfreesboro, Tennessee
Loss
$10
Preferred solution
Price reduction

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Verified Reviewer New Reviewer

OVER CHARGE - WHATS ON CREDIT CARD WAS NOT WHAT I WAS TOLD

1.0
when they offer you a credit card from synchrony bank RUNNNNNNNNNNNNNNNNN as fast as possible. They don't have any customer service, period

User's recommendation: RUNNNNNNN.

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#3512256 Review #3512256 is a subjective opinion of poster.
Cons
  • Web site
  • Online system sucks
Loss
$1000
Preferred solution
THE CORRECT CHARGES FOR WHAT I ORDERED, AND AN ACTUAL UP TO DATE ON A BILL PAID IN FULL

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Verified Reviewer New Reviewer

Difficulty to unblock credit card.

1.0
Update by user Apr 19, 2022

Contacted synchrony bank with phone no. provided, and they directed me to another dept.(phone no.) ran up against same run around,unaware of review no. purpose you provided.

Original review posted by user Apr 19, 2022
Difficulty to unblock credit card. Staff may as well be robot's without trying to understand situation being Canadian.my phone is 613-674-**** if anyone from upper management would bother to look into my dilemma.

User's recommendation: Deal with credit cards from other banks if you are Canadian.

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#3498154 Review #3498154 is a subjective opinion of poster.
Location
Saint-Michel-Des-Saints, Quebec
Cons
  • Bad customer service
Preferred solution
Allow me to unblock my card other than via snail mail.

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