Synchrony Bank - Poor investigation - hurrase me for years
SB is harassing me, they charged me for fraud transactions in Amazon, for over 2950$ , they don’t really investigating the fraud, they are getting false information from amazon and not verifying it, they refusing to talk to amazon to get more information, while Amazon alreday marked these as fraud, SB does not. and basically claim I’m to blame until I will prove it otherwise while I cant get the information from amazon due to privacy laws,
They closed the invistigation for 6 times already every time I managed to object to the finding and show them they mistaken or did not think about something. and reopen the investigation
its been open for 10 months, gather interest, the only thing that work, is I opened a complaint with CFPB - they called them , and surprise they closed the investigation finding me not guilty and of course has no explanation to what has change,
I closed my account immidiatly, will never work with these guys - ever again !!!
Reason of review: Problems with payment.
Synchrony Bank Cons: Them at all, Especially fraud department.
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