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They claim there was fraudulent activity on my account... Tried explaining this is a mistake; however they closed my account and are sending me another card...

Not a big deal except I notice there is a balance transfer of $236 - I called and got a moron who couldn't speak English... she kept saying there is a balance transfer from old card, except there is no balance on card..... Out of frustration I hung up... need to calm myself down before trying to call again....

Why can't they hire people who their customers can understand?

Oh wait... they've probably outsourced their customer service department...

User's recommendation: I wouldn't use or apply for a credit card with them.

Monetary Loss: $236.

Preferred solution: Let the company propose a solution.

Synchrony Bank Cons: Horrible customer service.

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