Contact Information

Synchrony Bank Phone Numbers

Toll-Free Number:

  • (866) 226-5638

Customer Service:

  • (800) 250-5411
  • (866) 893-7864
  • (866) 419-4096
  • (866) 220-9432
  • (866) 396-8254
  • (800) 333-1087
  • (866) 226-5638
  • (877) 317-5544
  • (866) 634-8379
  • (800) 843-0875
  • (855) 411-4734
  • (800) 234-7455
  • (800) 530-6886
  • (800) 250-7762
  • (800) 445-6106
  • (866) 273-9028
  • (800) 243-8766
  • (800) 663-1787
  • (800) 965-8430
  • (877) 417-1324
  • (866) 657-0376
  • (855) 697-4555
  • (866) 597-1513
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Corporate Office Address:

Synchrony Bank
200 Crossing Blvd Suite 101
Bridgewater, New Jersey 08807
United States

Other Info:

24/7 automated telephone service.

Banking representatives available:
Mon-Fri 8 a.m. to 10 p.m. Eastern Time.

Saturday 8 a.m. to 5 p.m. Eastern Time.
(IRA & Trust teams unavailable)

Help in Social Networks:

Summary of Synchrony Bank Customer Service Calls

1804 TOTAL
CALLS
41% SUCCESSFUL
CONNECTIONS
04:03 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Synchrony Bank to Ask about:

Payments and Charges Question:

  • “Pay my bill”
  • “Stop payment”
  • “Payment” , Review # 1706316

Cards Question:

  • “I need my past Walmart Credit Card account number”
  • “I lost my card I don't have my acc number”
  • “Pay whit credit card”

Account Question:

  • “Someone tried open a new pay pal account in my name”
  • “Account information”
  • “Discuss an open account”

Request for Information Question:

  • “Got a question about a pass bill”
  • “Care credit question”
  • “How to pay walmart credit card” , Review # 1690154

Website/ Application Question:

  • “Cant access an email about my application”
  • “Credit application”
  • “Website won't work”

Activation/ Cancellation Question:

  • “Activate”
  • “Verificar la cancelación de una cuenta por parte de una mueblería”
  • “Cancel credit card”

Return/ Replace Question:

  • “I have a missing calls and messege to return a call”
  • “Change address”
  • “I neef a lost reciept replaced”

Staff Question:

  • “Customer service”

Refund Question:

  • “Refund”
  • “I call for my refund”

Other Question:

  • “Hacer un pago”
  • “Having trouble paying”
  • “Speak with representative”

Synchrony Bank Rating Stats

1.3 out of 5 stars
based on 319 reviews
See all 520 reviews

Rating trend

About

Synchrony Bank Terms of Service
Incorporated into this Online Usage Agreement by reference are: (i) all other policies described in the Site; (ii) the terms and conditions which govern the Products; (iii) all additional restrictions displayed on the Site, as this Agreement may be updated from time to time by the Bank; and (iv) the Online Privacy Statement applicable to this Site. This Agreement governs The User's use of the Site and the various services provided therein. BY USING THIS SITE, THE USER OF COMPANY SERVICES AGREE TO THE TERMS OF THE AGREEMENT JUST AS IF THE CUSTOMER HAD SIGNED IT. IF THE USER DO NOT AGREE TO ABIDE BY THE AGREEMENT, DO NOT USE THE SITE OR ACCESS MATERIALS FROM THE SITE. This Agreement applies exclusively to The User's access to and use of the Site and does not alter the terms or conditions of any other agreement The Client of Synchrony Bank may have with Bank, including any Product agreement.
To read more: https://www.synchronybank.com/terms/
Synchrony Bank Privacy Policy
Synchrony Bank is committed to protecting The User's privacy at all times. Please read this Online Privacy Policy (the "Policy") carefully before using the Synchrony Bank ("Bank") website or mobile application (the "Site"). The Bank, a federal savings bank headquartered in Utah, is the owner of the Site, although software, hosting and other functions and content may be provided by the Bank's service providers, affiliates or business partners. The Bank does not knowingly solicit information from, and does not knowingly market any products or services to, minors or non-U.S. residents. This Policy applies solely to information that visitors provide through this Site. This Policy does not apply to other data Synchrony Bank collect, including data collected on other websites or mobile applications, such as separate websites or mobile applications operated by Company's affiliates or business partners, or information visitors may provide to www.synchronybank.com through unsolicited email or other means.
To read more: https://www.synchronybank.com/privacy/
Synchrony Bank FAQ
To read more: https://www.synchronybank.com/banking-resources/faq/
Top Synchrony Bank Services

Customer Care, Banking Service, Loan

Top Synchrony Bank Products

Credit Card, Account, Tjx Rewards Credit Card

Synchrony Bank Pros and Cons

Pros: Disgusted, Noihing, Answered the phone, Payment plan, No interest payment plan

Cons: Unethical, Untruthful, Poor customer service, Customer service was not helpful, Customer service

Summary

Synchrony Bank is a federal savings bank. The company was founded in August 1988 as GE Capital Retail Bank. Its headquarters is based in Draper, Utah, USA. Synchrony Bank is a subsidiary of Synchrony Financial. The company specializes in banking products and services. It offers CDs, money markets, and savings accounts. Users who are over 18 years old can open a bank account and use its services. Customers can view accounts, complete transfers, and deposit checks on tablets or smart phones using mobile banking option. Synchrony Bank has America’s Best Rates by MoneyRates.com and Summit Marketing Effectiveness awards. Synchrony Bank is a member of the Federal Deposit Insurance Corporation.

Synchrony Bank reviews and complaints

Synchrony Bank is ranked 130 out of 1021 in Banks category

Area Served

USA, UK, Asia, Worldwide

Payment Methods

MasterCard

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Synchrony Bank Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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