Synchrony Bank Phone Numbers and Emails

Toll-Free Number:

  • (866) 226-5638
    Savings Products, CDs and IRAs

Customer Service:

  • (866) 419-4096
    General Inquiries, FAQs and other helpful items
  • (866) 226-5638
    Savings Products, CDs and IRAs

Accessibility:

  • (855) 875-1850
    Login, User IDs, Password Resets, Registration Assistance, or Website and Navigation

Carecredit:

  • (866) 893-7864
    Manage Your Account
  • (800) 677-0718
    Open an Account

Credit Cards:

  • (866) 396-8254
    CC Partner: ABC Warehouse, American Signature Furniture, Art Van Furniture, US Appliance etc
  • (877) 317-5544
    CC Partner: ABT Electronics
  • (866) 634-8379
    CC Partner: Amazon
  • (800) 843-0875
    CC Partner: American Eagle Outfitters
  • (877) 222-6868
    CC Partner: Old Navy
  • (855) 520-0991
    CC Partner: PayPal
  • (877) 490-1787
    CC Partner: QVC
  • (855) 697-4555
    CC Partner: Rakuten
  • (800) 964-1917
    CC Partner: Sam's Club
  • (800) 250-5411
    CC Partner: Sleep Number
  • (844) 335-5909
    CC Partner: Synchrony Home
  • (866) 657-0376
    CC Partner: Tire Discounters, Synchrony Car Care
  • (877) 294-7880
    CC Partner: Walmart

Investors/ Franchasing:

  • (855) 818-3056
    Equity Investors
  • (855) 821-4534
    Fixed Income Investors
  • (866) 247-1651
    Shareowner Account Matters
  • (203) 585-6508

Media:

  • (203) 585-6143
    Media Relations

Small-Medium Sized Businesses:

  • (800) 333-1082
    Existing Partners
  • (800) 859-9975
    Healthcare Providers (Existing Partners)
  • (800) 300-3046
    Healthcare Providers (Prospective Partners)
  • (866) 838-0655
    Prospective Partners

Synchrony Bank Emails:

Investors/ Franchising
Equity Investors, Fixed Income Investors
Legal
Privacy Inquiries
Media
Media Relations
More phone numbers and emails Less phone numbers and emails

Synchrony Bank Contact Information

Synchrony Bank Website:

Synchrony Bank Online Chat:

Corporate Office Address:

Synchrony Bank
200 Crossing Blvd Suite 101
Bridgewater, New Jersey 08807
United States

Other Info (opening hours):

Mailing Address for Savings, CDs and IRAs:

Synchrony Bank

P.O. Box 105972

Atlanta, GA 30348-5972

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Synchrony Bank Rating Based on 618 Reviews

Rating details

1.4
more details
Customer service
Reliability
Product or Service Quality
Billing Practices

Rating stats

Rating trend

Summary of Synchrony Bank Customer Service Calls

4.6K TOTAL
CALLS
04:08 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Synchrony Bank Customer Service?

Payments and Charges Question:

  • “Payment”
  • “They are billing me for something Ihave not received, I was suppose to get a earing aid”
  • “To pay my bill”

Account Question:

  • “Balance on car account”
  • “The login in wont let me make a payment”
  • “Need number four balance”

Cards Question:

  • “Belk Reward Credit ccard”
  • “Haven't received my card yet”
  • “Lost card”

Request for Information Question:

  • “I need to speak to agent about my account”
  • “Can I use this card in Mexico”
  • “About a credit card did not received yet”

Product/ Service Question:

  • “None of your phone numbers are working”
  • “Wondering why autopay isnt working”
  • “Loan payoff”

Employment Question:

  • “Payoff balance”
  • “My pay off”
  • “Pay off debt”

Website/ Application Question:

  • “Credit application status”
  • “Credit application”
  • “Suspicious emails regarding an application”

Activation/ Cancellation Question:

  • “You are canceling my credit card”
  • “Because Amazon is charging me for Amazon prime and I do not have it I canceled that account out a couple months ago”
  • “Want to cancel old navy credit card”

Return/ Replace Question:

  • “My TIN is my SSN.Do I need to return W9”
  • “Need to change a number on my sams club card”
  • “Change address”

Shipping and Delivery Question:

  • “Did not receive my MasterCard”
  • “Tarjeta de crédito care credit”
  • “Tarjeta de amazon prime”

Staff Question:

  • “Customer service”
  • “I have attempted to use my car to pay for medical services and was declined”

Refund Question:

  • “Reissue a refund check”
  • “Refund”
  • “I'm not getting my refund I would like a complete breakdown mailed to me from synchrony bank not Amazon”

Other Question:

  • “Financing options for businesses”
  • “Inaccurate reporting to credit bureau”
  • “I want to pay”

About

Synchrony Bank Terms of Service
Incorporated into this Online Usage Agreement by reference are: (i) all other policies described in the Site; (ii) the terms and conditions which govern the Products; (iii) all additional restrictions displayed on the Site, as this Agreement may be updated from time to time by the Bank; and (iv) the Online Privacy Statement applicable to this Site. This Agreement governs The User's use of the Site and the various services provided therein. BY USING THIS SITE, THE USER OF COMPANY SERVICES AGREE TO THE TERMS OF THE AGREEMENT JUST AS IF THE CUSTOMER HAD SIGNED IT. IF THE USER DO NOT AGREE TO ABIDE BY THE AGREEMENT, DO NOT USE THE SITE OR ACCESS MATERIALS FROM THE SITE. This Agreement applies exclusively to The User's access to and use of the Site and does not alter the terms or conditions of any other agreement The Client of Synchrony Bank may have with Bank, including any Product agreement.
To read more: https://www.synchronybank.com/terms/
Synchrony Bank Privacy Policy
Synchrony Bank is committed to protecting The User's privacy at all times. Please read this Online Privacy Policy (the "Policy") carefully before using the Synchrony Bank ("Bank") website or mobile application (the "Site"). The Bank, a federal savings bank headquartered in Utah, is the owner of the Site, although software, hosting and other functions and content may be provided by the Bank's service providers, affiliates or business partners. The Bank does not knowingly solicit information from, and does not knowingly market any products or services to, minors or non-U.S. residents. This Policy applies solely to information that visitors provide through this Site. This Policy does not apply to other data Synchrony Bank collect, including data collected on other websites or mobile applications, such as separate websites or mobile applications operated by Company's affiliates or business partners, or information visitors may provide to www.synchronybank.com through unsolicited email or other means.
To read more: https://www.synchronybank.com/privacy/
Synchrony Bank FAQ
To read more: https://www.synchronybank.com/banking-resources/faq/
Top Synchrony Bank Services

Customer Care, Banking Service, Loan

Top Synchrony Bank Products

Credit Card, Account, Tjx Rewards Credit Card

Synchrony Bank Pros and Cons

Pros: Disgusted, No pros, Noihing, Answered the phone, There are no pros to synchrony bank

Cons: Poor customer service, Unethical, Unhappy, Insufficient explanations, Company has no incentive to act like customers matter

Related Companies

General Electric, CareCredit, Ge Money Bank, Ge Capital, Synchrony Financial

Summary

Synchrony Bank is a federal savings bank. The company was founded in August 1988 as GE Capital Retail Bank. Its headquarters is based in Draper, Utah, USA. Synchrony Bank is a subsidiary of Synchrony Financial. The company specializes in banking products and services. It offers CDs, money markets, and savings accounts. Users who are over 18 years old can open a bank account and use its services. Customers can view accounts, complete transfers, and deposit checks on tablets or smart phones using mobile banking option. Synchrony Bank has America’s Best Rates by MoneyRates.com and Summit Marketing Effectiveness awards. Synchrony Bank is a member of the Federal Deposit Insurance Corporation.

Synchrony Bank reviews and complaints

Synchrony Bank is ranked 170 out of 779 in Banks category

Area Served

USA, UK, Asia, Worldwide

Payment Methods

MasterCard

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