Synchrony Bank Contact Information

Toll-Free Number:

  • (866) 226-5638

Customer Service:

  • (800) 250-5411
  • (866) 893-7864
  • (866) 419-4096
  • (866) 220-9432
  • (866) 396-8254
  • (800) 333-1087
  • (866) 226-5638

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Headquarters Address:

Synchrony Bank
200 Crossing Blvd Suite 101
Bridgewater, New Jersey 08807
United States

Other Info:

24/7 automated telephone service.

Banking representatives available:
Mon-Fri 8 a.m. to 10 p.m. Eastern Time.

Saturday 8 a.m. to 5 p.m. Eastern Time.
(IRA & Trust teams unavailable)

Social Networks:

Summary of Synchrony Bank Customer Service Calls

699 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:05 AVG CALL DURATION
21% ISSUES RESOLVED

Customers Contact Synchrony Bank to Ask about:

Payments and Charges:

  • “Paying a bill”
  • “For payment none seeing”
  • “Problem whit my payment”

Account:

  • “I never understood why you cloosed my Walmart account.”
  • “I dont have an account and there taking money out of my bank account”
  • “Check balance”

Cards:

  • “Zulily credit card”
  • “Ebay Credit cards”
  • “Lost card”

Request for Information:

  • “To answer a questioning”
  • “New inquiry”
  • “Questions about opening account”

Return/ Replace:

  • “I neef a lost reciept replaced”
  • “Change address”

Website/ Application:

Activation/ Cancellation:

  • “Cancel credit card”
  • “Cd renewal”

Refund:

  • “I call for my refund”

Staff:

  • “Customer service”

Other:

  • “Pyment”
  • “Efectuar 2 pagos. JCP y Bertios”
  • “Credit denied”

Synchrony Bank Rating Stats

1.3 out of 5 stars
based on 192 reviews
See all 313 reviews reviews

Rating stats

  1. 151 reviews
  2. 29 reviews
  3. 7 reviews
  4. 3 reviews
  5. 2 reviews

Rating trend

About Synchrony Bank

Top 5 Synchrony Bank Services

Customer Care, Banking Service, Loan, Online Banking, Manager

Top 5 Synchrony Bank Products

Credit Card, Account, Tjx Rewards Credit Card, Website, Rebate Card

Top 5 Likes about Synchrony Bank

Noihing, Payment plan, No interest payment plan, Disgusted, Ease of use

Top 5 Dislikes about Synchrony Bank

Unethical, Untruthful, Poor customer service, Lack of respect for the customer, Customer service was not helpful

Summary

Synchrony Bank is a federal savings bank. The company was founded in August 1988 as GE Capital Retail Bank. Its headquarters is based in Draper, Utah, USA. Synchrony Bank is a subsidiary of Synchrony Financial. The company specializes in banking products and services. It offers CDs, money markets, and savings accounts. Users who are over 18 years old can open a bank account and use its services. Customers can view accounts, complete transfers, and deposit checks on tablets or smart phones using mobile banking option. Synchrony Bank has America’s Best Rates by MoneyRates.com and Summit Marketing Effectiveness awards. Synchrony Bank is a member of the Federal Deposit Insurance Corporation.

Synchrony Bank reviews and complaints

Synchrony Bank is ranked 123 out of 604 in Banks category

Area Served

USA, UK, Asia

Payment Methods

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Synchrony Bank Stats

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Number of Comments

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Number of Calls

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