Not resolved
2.5
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

inaccurate information and they report incorrectly to Credit companies.Credit increases done without my knowledge and then when I called to dispute they took several months to get back to me and still tried to say I made the request personally.

I went to the location where they stated I made the request and pulled all of my records an none matching the day stated I made the increase. I called to report it and the rep said I couldn't fax the information that they didn't have one! and I have to mail it! complete crap!

I already had to put my life on hold as my credit score dropped for 3 months while waiting to hear back now I have to wait even longer to prove them wrong!These mistakes shouldn't be happening and I for one will never use this company again.

Review about: Synchrony Bank Customer Care.

Reason of review: see complaint .

Preferred solution: Let the company propose a solution.

I liked: Payment plan.

I didn't like: Customer service was not helpful.

Had an Experience with Synchrony Bank?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like