State: Connecticut City: Stamford Clear all filters (6 of 520 reviews match)
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1.7
Details
On October 31, 2018 I received notice that my Lowes credit card acct was being closed. This action has caused me distress. I am a long standing holder of several of your cards and have always paid on time and above the required payment. If your decision was based on a...
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1 comment
Anonymous
#1594842

Oh wow....If this was based on a credit report........... Sounds like you know something is on your credit that shouldn't be.

Clean it up and you won't have to pay credit utilization games to keep your score up. Get to work...

Review
#1396158 Review #1396158 is a subjective opinion of poster.
Product
Synchrony Bank Credit Card
Cons
  • Closing of long standing account thqt was never late
  • Closing of long standing account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Lowes Credity Card
Resolved
1.0
Details

Update by user Jul 12, 2018

Synchrony issued me a check for the $81

Original review posted by user Jul 02, 2018

i was a loyal customer since 2010 until recently when i noticed they changed banks and enforced new rules and fees. I recently had a monthly statement balance of $32. The min payment was $29 which seemed odd as it was more than...
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6 comments
GrouchyCuscus184
#1618927

Defered-interest schemes are rampant Banking corporations lulling retail consumers to sleep with no urgency to pay by embedding bold 0% pictures in your mind while Synchrony & co waits in the shadows with intention of collecting massive amounts north of 35% interest when compounded daily back dated on the full swipe amount from 6 to 48 months old. Sadly they have successfully lobbied Congress to protect them during the last credit card Reform Act vote..

Google the CFPB articles on Deferred-interest.. GET EVERYONE you know to write letters to your congressman is our only hope!!!

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Review
#1293785 Review #1293785 is a subjective opinion of poster.
Service
Synchrony Bank Customer Care
Pros
  • Service until they changed banks and added extra fees
Cons
  • Too many exta fees
  • Min payment is over 90 percent of statement balance
  • Charging a 49 dollar late fee is insane
Reason of review
Poor customer service
Loss
$49
Preferred solution
Price reduction
Tags
  • rippoff company
  • Sychrony Bank Fraud
  • Synchrony Bank Horrible

Synchrony Bank in Stamford, Connecticut - Unable to verify

1.0
Details
They locked my account knowing that I’m a soldier and just updated my address and new phone number after returning from Korea. I’m on vacation and was planning to use my card but now even after following the supervisor’s instruction on how to verify myself using a video with a picture of my drivers license.
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Review
#1279749 Review #1279749 is a subjective opinion of poster.
Service
Synchrony Bank Customer Care
Reason of review
Poor customer service
1.0
Details
We have a Synchrony bank card thru Sam’sClub. We were issued a cash back check based on purchases made during year ($180.00). The check was misplaced and forgotten about. When I found it and took it to Sam’s, was told it had expired. Called Synchrony Bank and VERY...
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2 comments
Anonymous
#1606886

Is a check issued by Bank/entity not a promissory note by legal term? Legally, I assume they owe you that money in cash.

If their tender has expired, they have to make alternate arrangement. You should knock at governing body.

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Review
#1178636 Review #1178636 is a subjective opinion of poster.
Product
Synchrony Bank Credit Card
Cons
  • Lack of honesty
  • Agent unable to correct a problem
  • Rudeness and dishonesty
Reason of review
Poor customer service
Loss
$180
Preferred solution
Full refund
Featured
2.3
Details
My father was diagnosed with Dementia in August. His Neurologist advised us to get power of attorney and that dad can no longer drive. Dad can not handle his personal financial business as he becomes confused and agitated. As his daughter and the financial minded one...
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11 comments
Anonymous
#1699377

Thanks for posting this. I recently had to deal with their "customer service" people and had the same experience- rude, talked over me, didn't answer questions etc.

As my Dad's eldest child, I am taking care of him and need to make sure he doesn't have any of their accounts. God Bless you and your Dad

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Review
#1130361 Review #1130361 is a subjective opinion of poster.
Service
Synchrony Bank Customer Care
Cons
  • Rude customer service
Reason of review
Poor customer service
Preferred solution
Develop a plan and put in place to deal with these sorts of instances.
Tags
  • Synchrony
  • Dementia
  • Synchrony Bank Call Center
  • Alzheimers
Resolved
5.0
Details

Update by user Jun 26, 2017

ANOTHER CS REP REOPENED MY ACCOUNT & SAID THEY WILL CONTACT THE CORRECT DEPARTMENT TO REPRIMAND THE CS REP WHO CLOSED MY ACCOUNT. I AM HAPPY AGAIN

Original review posted by user Jun 25, 2017

They closed my account & said per my request which was a lie I seem to have a lot of problems with my account so when i...
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9 comments
Anonymous
#1344301

You might be happy, they , re- opened, you,re account , but, how are you going to feel, when, they, pull , another stunt?

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Review
#1065760 Review #1065760 is a subjective opinion of poster.
Product
Synchrony Bank Account
Pros
  • Give my 6mths to pay bills
Cons
  • Customer service is a sham
  • Cs rep went against their own guidelines
Reason of review
Poor customer service
Preferred solution
I don't care anymore. if the cs rep i talked to closed my account i want him fired!!!!

Contact Synchrony Bank Customer Service

Mailing Address:
Synchrony Bank
200 Crossing Blvd Suite 101
Bridgewater, New Jersey 08807
United States
Phone:
(866) 226-5638
All Synchrony Bank Contacts

Synchrony Bank Products and Services Reviews

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