i was a loyal customer since 2010 until recently when i noticed they changed banks and enforced new rules and fees. I recently had a monthly statement balance of $32. The min payment was $29 which seemed odd as it was more than 90% of the balance. I stopped using my...Read more
- Service until they changed banks and added extra fees
I didn't like
- Min payment is over 90 percent of statement balance
- Too many exta fees
- Charging a 49 dollar late fee is insane
Synchrony Bank - Unable to verify
They locked my account knowing that I’m a soldier and just updated my address and new phone number after returning from Korea. I’m on vacation and was planning to use my card but now even after following the supervisor’s instruction on how to verify myself using a video with a picture of my drivers license.
We have a Synchrony bank card thru Sam’sClub. We were issued a cash back check based on purchases made during year ($180.00). The check was misplaced and forgotten about. When I found it and took it to Sam’s, was told it had expired. Called Synchrony Bank and VERY...Read more
My father was diagnosed with Dementia in August. His Neurologist advised us to get power of attorney and that dad can no longer drive. Dad can not handle his personal financial business as he becomes confused and agitated. As his daughter and the financial minded one...Read more
They closed my account & said per my request which was a lie I seem to have a lot of problems with my account so when i signed on to pay my statement the site messed up once again. the page was completely blank except the top line with the banks name logout & chat. I...Read more
I wrote to you regarding the extra charge on my bill for financing charges. We've been sending you $150 per month so we could pay the bill in 6 months without interest charges. We did not get a paper or paperless bill for the amount in question. Today I get a bill...Read more
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