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Payments always on time, but once you pay of the card, they close your account due to poor credit history. Yet history and score is better now then it was in the past. This hurts your credit score, because now your available credit is lower and the utilization is...
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Anonymous
Chuck

This bank is a joke. I have care credit, hhgregg (which went out of business), BP, and rooms to go. I missed a payment with r2g and they closed it! I liked when it was under g...

Comment 1 comment
Helpful? Yes 1 No 0
1.8
Product
Synchrony Bank Credit Card
I didn't like
  • Scam
  • Unethical
  • Fraud
#1074355
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Resolved

They closed my account & said per my request which was a lie I seem to have a lot of problems with my account so when i signed on to pay my statement the site messed up once again. the page was completely blank except the top line with the banks name logout & chat. I...
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Anonymous
Anonymous

You might be happy, they , re- opened, you,re account , but, how are you going to feel, when, they, pull , another stunt?

Anonymous
ME

I AM BACK TO LOVING THEM. SOMEONE REOPENED MY ACCOUNT & CONTACTING THE CORRECT DEPARTMENT TO REPRIMAND THE CS REP WHO CLOSED MY ACCOUNT WITHOUT MY CONSENT

Comment 6 comments
Helpful? Yes 0 No 0
5.0
Stamford, Connecticut
Product
Synchrony Bank Account
I liked
  • Give my 6mths to pay bills
I didn't like
  • Cs rep went against their own guidelines
  • Customer service is a sham
#1065760
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In reference to my CITGO account, I noticed that I am being assessed an interest fee of $9.65 for a cash advance. If I had ever had a cash advance, it would have been issued back at least 15 years ago. I contacted the customer service telephone number on the back of my...
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Anonymous
Anonymous

WARNING TO CARD HOLDERS: I contacted Matt ID# 6415, with Synchrony Bank. He stated that this charge will continue until the entire account balance is paid off. He cannot e...

Comment 1 comment
Helpful? Yes 1 No 0
1.0
Atlanta, Georgia
Product
Citgo Rewards Credit Card
I didn't like
  • People or the fraud
  • Untruthful
  • Unethical
#1065231
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Several years ago, I co-signed an account for my brother to help him with some dental issues that had large costs associated with it. I believe, back then, the account was actually part of GE Capital. I had actually forgotten about this account until September or...
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Comment
Helpful? Yes 1 No 0
1.6
Bridgewater Township, New Jersey
Product
Synchrony Bank Account
#1061472
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This dam bank, will put Walmart, and JC Penney out of business. I don't where they get the dam information from. All I know that the information that they came with on me, was totally incorrect, and the FTC should really look into this freakin bank. From one of the...
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Anonymous
Anonymous

I am having the same problem. Someone should investigate them. Reporting them and advising people not to deal with them!

Anonymous
Anonymous

You said a mouth full. Synchrony, is a discraceful, lowlife, excuse for a bank. Shme on, Walmart , JC. Penny , and, other retailers , and, a few other retailers, who don;t gi...

Comment 2 comments
Helpful? Yes 1 No 0
1.0
#1058946
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Synchrony Bank Most Helpful Reviews

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Received a refund check in the mail in May of 2017 which was from a request to stop a service back in May of 2016 which they didn't stop until this year. Called Synchrony to make sure that this check was valid to cash and the gentleman assured me that it was and to go...
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Comment
Helpful? Yes 2 No 0
#1056619
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I am very upset with this company. I have never been late on any of my accounts. I got notice that they lowered the credit limit on one of my credit cards by $300.00 and they closed another credit card and never contacted me. This seems illegal to me. They are...
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Anonymous
Sueann

Same thing is happening with me, this is completely unfair

Anonymous
Anonymous

I have had this same problem .About 2 years ago steinmart offer me a card with a promotional no interest for 6 mths even though I was Leary I agreed and received 500. Credit o...

Comment 3 comments
Helpful? Yes 1 No 0
1.0
Kettering, Ohio
Product
Synchrony Bank Credit Card
I didn't like
  • Unhappy
#1051231
Reply to reviews

This bank took over the Loews credit card. The CSR are third world and want to spend the entire phone call apologizing and not addressing the problem. It has been a,most a year since I was able to see my Lowes statement or make a payment online. I have been paying thru...
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Comment
Helpful? Yes 1 No 0
1.0
Product
Synchrony Bank Banking Service
#1046620
Reply to reviews

First out of the blue they decreased my limit substantially to just over what I currently owed on it the account. That hurt my credit by wrecking the % of credit used. That caused 2 other cards to do the same. Again hurting the score. I payed them off in full and 2...
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Anonymous
Anonymous

I have had same problem lowered my credit limit from 800. To 170 . I had a balance of 140. They reported it to c.b showing I have used 90% of my available credit lower my scor...

Anonymous
Anonymous

I paid one off, and now , worhking on, 3 other, Synchrony cards.ad the very same thing happen. As you said, they caused the problem, then, added on, to it. These people are t...

Comment 2 comments
Helpful? Yes 3 No 0
Product
Synchrony Bank Banking Service
#1039136
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AVOID THIS BANK!!! They lock my account on a near daily basis for too many transactions even though I explained I often make a lot of small purchases and do not want this supposed security feature. I could understand maybe if it was many large transactions, but the...
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Anonymous
T. Smiles

Wow, too many transactions. This finance company, doesn't deserve to stay in business.I can't believe, these big retailers are, still using they're, credit services. I contact...

Comment 1 comment
Helpful? Yes 1 No 0
1.0
Product
Synchrony Bank Account
I didn't like
  • Rude customer service
  • Unprofessional company
  • Unjust account locks
#1031768
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