Synchrony Bank was contacted due to an order that was placed in January 2018, that has NOT been received as of July 2018. The Synchrony Bank Customer Service Department (Broken-English Foreign Country) states if it was deemed "Special Order" that they will not help....Read more
I didn't like
- Lack of clear english speaking customer service representatives
- Lacl of english speaking customer service
- Customer service was not helpful
I filled a complaint with Synchrony Bank because of a "Special Order" that was placed in January 2018. The "Special Order" was to take 6-8 weeks tops to receive. Here it is July 2018 and nothing was received from the company ordered from. After notification to...Read more
On Friday June 29, 2018 our grandfather sent our uncle out to buy and pick up bedding, but the card was declined. We contacted the customer service department and found out that there was a fraudulent hold placed on the account. No problem, granddad come talk to these...Read more
Synchrony Bank - Service Sucks!!
Bank issues a pathetic credit amount, Jack's up interest and revokes a credit approval based on a bankruptcy that has long dropped off any credit reporting agency. TransUnion, Equ etc. Do business elsewhere.
I complained about a company that I purchased a product from with their credit card. The product was Special Order and was to be delivered in 6-8 weeks. Five and half (5 1/2) months later I have received nothing either from the company or any customer service from...Read more
I didn't like
- Customer service persons understanding english
Synchrony Bank - Update my request
I need to speak whith some body about my account. Please.
Terrible experience in dealing with their customer service department. They will not let you speak, they talk over you to get their scripted statement across, but do not want to give you the time to explain what is going on. Their emails regarding notice of payment due...Read more
I didn't like
- Insufficient explanations
- Cistomer service that cannot listen to customers
My husband passed away on Christmas Eve 2017. On February 2, he received a cash back reward check for $105.08. I took the check along with his death certificate, membership card and copy of his will to the Bangor Sam's club. They took his card as well as my card (on...Read more
I paid off my Living Spaces account in early 2018 immediately after finding out that the company had added back interest for the entire zero interest promotional period, which I was not aware was their practice. The company sets up the minimum monthly payments so that...Read more
I have contacted the Customer Service and have spoken to several. They are trained well..got the same response from each of them. I had Air Care Cooling and Heating, LLC conduct a total change of the system which was very old and falling apart. They submitted their...Read more
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