Did not receive bonus

I opened up an EBay credit card with the PROMISE that I would receive a $50 credit if I spent $200 in several months. Almost immediately, I spent much more in a couple of weeks. Your company NEVER gave me that credit. I called several times and am told it's under review. I would NEVER consider this bank. It's dishonest!!

User's recommendation: Stay away from Synchrony Bank.

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ID
#3772110 Review #3772110 is a subjective opinion of poster.
Location
Nipomo, California

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Verified Reviewer
New Reviewer

Amazon store card

I have an Amazon store card. It was issued with a $400 credit line. I have zero balance as I have paid it off in full. I ordered something from Amazon today using the card and was declined. Please explain. Thank you.
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ID
#3764545 Review #3764545 is a subjective opinion of poster.
Pros
  • Absolutely hard to contact bill is extremely confusing
  • Noihing
Cons
  • Anything about your customer service
  • Absolutely hard to contact bill is extremely confusing
Preferred solution
Let the company propose a solution

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New Reviewer

Travel notifications? Is this 1980?

Stuck with this card due to Sam's Club. Forget about using if you travel out of your billing state with any regularity. You have to call with each state you'll be in and then only 30 days at a time. (website only allows single destination)

User's recommendation: Go to Costco until Sam's Club dumps this card.

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ID
#3743422 Review #3743422 is a subjective opinion of poster.
Location
Daly City, California
Preferred solution
Change in their travel policy or at least a way to avoid having to waste 20 minutes on the phone with them each month.
New Reviewer

Manager Daniel # 1687 was the person that I spoke to, My wife called in on June 24, 2022, and stated that we would like to place our current payment to the back of the loan, we were told that they wou

Manager Daniel # 1687 was the person that I spoke to, My wife called in on June 24, 2022, and stated that we would like to place our current payment to the back of the loan, we were told that they would do this and the next payment would be due in the month of July. My...
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ID
#3740948 Review #3740948 is a subjective opinion of poster.
Location
Tacoma, Washington
Cons
  • Being given the runaround
Preferred solution
Let the company propose a solution

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New Reviewer

Charge on an account

I opened an account at city furniture and I did not buy any thing there but there is a charge for $7700+ on my credit report. Can someone please contact me.

User's recommendation: Be careful with sales people and opening accounts.

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ID
#3740018 Review #3740018 is a subjective opinion of poster.
Pros
  • Helpful lines of credit
Cons
  • Hard to get someone when you have an issue
Preferred solution
Full refund

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New Reviewer

Payments

Charged a $41.00 late fee for my auto payment being posted one after due date. Also, I have been paying ahead every other week, and I was ahead. I paid twice in the month of June. Please remove the late fee. Everyone is allowed at lease 5 day grace period. YOU DID THIS BACK IN MARCH. I AM NEVER LATE ALWAYS ON TIME.

User's recommendation: Becareful when dealing with Synchrony Bank they over charge you unnecessarily.

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ID
#3733885 Review #3733885 is a subjective opinion of poster.
Location
Forest Park, Illinois
Loss
$81
Preferred solution
Full refund

Trying to get my money after closing my account

I closed a cd in May and still have not received my money. I have called them at least 10 times. I get the run around. ""My supervisor is working on it. " your, customer service Is the worst. I am closing all my accounts. Marjorie ferrari account ¹50073****.

User's recommendation: Never use this bankh.

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ID
#3727458 Review #3727458 is a subjective opinion of poster.
Cons
  • Disgusting

Not understanding at all.

They signed me up for prime and I told them repeatedly I didnt want it but had to pay and cancel the card to get it resolved User's recommendation: Avoid Amazon prime
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4 comments
#2205460

They don't give anyone a prime account unless you check off the checkbox saying "yes" it's deceiving because it's a tiny box under the bigger one. I also came close to checking it off.

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ID
#3723440 Review #3723440 is a subjective opinion of poster.
Location
Wickliffe, Kentucky

Pink slip

Trial and error they didnt even have me on record with social , acct number or get this vin numbers for both bikes so i faxed them . Will see . If not class action suit . Need i say more . Try and find a number on this new age internet . Ya cant , had to call Yamaha direct . To find information for this mischievous bank .

User's recommendation: Don’t with synchrony bank , lames.

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ID
#3714300 Review #3714300 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Let the company propose a solution

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New Reviewer

Bad experience.

Original review updated by user Jun 24, 2022
Synchrony bank restricted our access to our joint account to both of us without giving any reason and says we cant do anything other than waiting till they complete their investigations. They are saying this can take any where from 30 to 60 days. No unauthorised...
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ID
#3702261 Review #3702261 is a subjective opinion of poster.
Location
Boardman, Oregon
Loss
$111179
Preferred solution
Let the company propose a solution

Fooled about interest rate

Horrible,, thought I had no interest, found out I'm back to square one, will never use again,I'm devastated, had I have known,I wouldn't of done it

User's recommendation: Don't use synchrony.

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ID
#3701927 Review #3701927 is a subjective opinion of poster.
Product
Synchrony Bank Credit Card
Cons
  • Mistakes and excuses
Loss
$3000
Preferred solution
Price reduction

Interest rates

I just want to know what the interest rate is on a credit card loan. I dont have a 100 characters to write about. Just the one question.
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ID
#3700043 Review #3700043 is a subjective opinion of poster.
Location
Guthrie, Oklahoma

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New Reviewer

Injustice

A few years ago I took a loan from Synchrony thru PayPal credit, which I added my bank account for the monthly payments of $59. In the year 2020 I had a huge disagreement with PayPal and decided to not deal with them anymore. In the meantime they still debited my bank...
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ID
#3693725 Review #3693725 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Let the company propose a solution
New Reviewer

Made a mistake transferring my money to Synphony bank instead of withdrawing money and putting it into my Bank of America account. It now bounced my account

Error in transferring my money from savings account to Bank of America. Instead it transferred my money at Bank of America to Synphony Bank. Yhis shored my Bank of America card and it denied my card 3 times

User's recommendation: To be more careful.

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ID
#3692863 Review #3692863 is a subjective opinion of poster.
Location
Yorktown, New York
Pros
  • Interest earned in my acvounts
Cons
  • No bank to physically go to to correct this situation
Loss
$1400
Preferred solution
Deliver product or service ordered
New Reviewer

I transferred money incorrectly

I transferred money from my account and put the money into my Synphony bank account. It shorted my account at Bank of America
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ID
#3692827 Review #3692827 is a subjective opinion of poster.
Location
Yorktown Heights, New York