Unclaimed
Synchrony Bank
Reviews and Complaints
860K
CLAIMED LOSSES
1.1K
TOTAL REVIEWS
200K
PAGE VIEWS
9
ISSUES RESOLVED
Synchrony Bank Reviews
To ask why are lowering my credit limits.
For no reason whatsoever my credit limit went from $4,000 to $400 without any prior notice. I have American Express cards, Capital One, and numerous others. None have done such a thing. I'm better off without them.
ID
Location
Oviedo, Florida
New Reviewer
I don’t understand the reason I was turned down for a loan. I had never applied previously
I applied for credit to cover cataract surgery and was turned down. Today I received word that the reason I was denied was that I was approved before. I have never applied before. I have an 8.3 credit rating and owe no one.
User's recommendation: Don’ t apply to care credit.
ID
Location
Los Angeles, California
Preferred solution
Apology
Payment issues
They do not answer phone calls and they do not respond to faxes sent to them regarding payment issues
ID
Location
Fort Lauderdale, Florida
New Reviewer
Well pleased
1 problem in 10 years/ amazon still not resolved been going on 2 years / wrecked my credit / i ordered a book for my son they sent a bicyle said i had to pay return cost for shipping
User's recommendation: amazon 5thumds down.
ID
Location
Greenwood, South Carolina
Cons
- Not easy to work with
- Customer service is a sham
New Reviewer
Trying to pay off old account. trying pay but the phone keeps hanging up
Still no answer and I hope I am not charged a late fee for there negligence. I been having this issue for 3 days.
ID
Location
Chicago, Illinois
New Reviewer
Communication and payment on Loan
Im trying to pay a bill and was transferred 5 times. Ive never experienced that before. It should be easier to pay a company.
ID
Location
Kirkland, Washington
New Reviewer
I make a payment two time I need you return one payment back for me please
I make a payment two time I need you return one payment back for me please ,return the money for me please
User's recommendation: Make a payment two time.
1 comment
ID
Location
The Bronx, New York
New Reviewer
Service sucks!
I have a paypal account which serviced by Synchrony bank. I have questions on some transactions. I called Paypal and was transferred to Synchrony bank.The phone rings and a voice keep on saying "all reps. are busy, your call is important to us. pls. stay on the line" this continued for 30 minutes. Obviously nobody wanted to answer the call. I assume. Ver poor approach!
User's recommendation: Dont deal with this outfit!
ID
Location
Willowbrook, Illinois
Preferred solution
customer service. I need to clarify some purchase issues.
Jacked up interest to 28% on electronic bills
watch your lowes account. went paperless and when you are not looking they jack up your rate. closing m,y account. lowes you lost my future business.
User's recommendation: dont shop lowes or get a sycrony account.
ID
Location
Bethlehem, Pennsylvania
Loss
$3000
I have two cards with Synchrony Bank, and they lowered the credut limit in one
I have a Care Credit card, and they recently increased my credit limit because I credit with them is excellent. I have a TJMax card, and they were not sending my monthly bill, I paid a few days late 3 or 4 days) and they lowered my credit limit even when all the other payments had been made on time. I need an explanation, but they never answer my emails.From what I have read, there are a lot if complaints on this regard, what are the BBB and the Faur Trade Commision doing to stop this practices?
ID
Location
Apopka, Florida
New Reviewer
Identity thef and fraud
Bright Star Pictures LLC never applied for an Amazon commercial credit card There is no credit history of personal guarantor and the company no longer has a business account; it kept being hit - hacked and the company itself never filed a bankruptcy and never had a debt The company never applied for an Amazon commercial credit card I received a letter dated Dec 17, 2021 regarding a request for a credit product with Amazon.com commercial issued by Synchrony Bank At one time the owner of the company had care credit credit card but no longer Regards Robert K Tarquinio Bright Star Pictures LLC Santa Monica California USA I need this issue resolved immediately I cannot contact Synchrony bank to resolve the issue
User's recommendation: Do not waste your time dealing with Synchrony Bank.
ID
Location
Los Angeles, California
It is crooked
Issued credit cards in my name without permission. Identity theft frauds and very expensive and difficult to contact the bank.
User's recommendation: avoid them.
ID
Location
Glendale, California
Manipulating payments to cause deferred interest charges
I filed my second complaint with CFPB.gov and FTC.gov today. It seems to be the only way to get Synchrony to correctly apply my payments. This has been an ongoing problem. I make more than the minimum each month so I can pay of deferred interest purchases coming due within next 3 months and they apply only a portion and then apply remaining to standard purchases that were made after the deferred interest purchase. I *** do not watch closely you will discover very large deferred interest charges that should have been avoided. If you have any Synchrony financial products and have issues involve CFPB immediately.
User's recommendation: File CFPB and FTC complaints.
ID
Location
Plano, Texas
Pros
- Currently cant think of any
Cons
- Unethical accounting practices
New Reviewer
Letter I received
I received a letter that I had been denied credit, but I have not applied for credit with this company.
ID
Location
Woodstock, Georgia
New Reviewer
Complaint
What a bunch of balance chasing jerks and they have a nasty habit of closing zero balance accounts. I pay my bills every month on time, but they keep lowering my credit limit for no reason. I am so done with this company and their ways. It feels dishonest and a bit scammy. Do not do business with this company if you can at all avoid it.
User's recommendation: do not do business with them.
ID
Location
Portland, Oregon
Pros
- Disgusted
Preferred solution
Stop balance chasing on people who pay their bills
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Synchrony Bank
LOL...That money is gone. The best thing you can do is pay to stop payment and minimize your losses.
The second that check gets to that payment center, it will be fed into a machine that will open, scan, and submit your check for payment. There won't be someone sitting at a desk with a letter opener, looking out for your check.