New Reviewer

Getting My Money Back!

My Husband had a CareCredit Card/Synchrony Bank for our Cats at the Vets! He did own a Balance when on Nov. 20, 2021 he passed away! I had to sell our truck to pay off some of his bills, No Insurance! So I ( wife) tried to pay his bill and this was one of them. I did...
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#3596321 Review #3596321 is a subjective opinion of poster.
Pros
  • There are no pros to synchrony bank
Cons
  • Lack of honesty
Loss
$192557
Preferred solution
Full refund

Can't get through by phone or chat

3.7
Got advertising in mail about 2 new cds - no penalty and bump up. I went to my account online and couldn't find any information on these. Did a search - no luck. So I called since chat wasn't available, and after over 20 minutes of listening to the most annoying repetitive hold music, I gave up. No email address. I can write a letter to them and send it snail mail. This from an online banking company!

User's recommendation: Good rates and good online banking so long as you never need to speak to someone or email them or chat with them.

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#3593578 Review #3593578 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Received a email can access

Nothing at all! Absolutely nothing what the *** This sucks really bad, this could be so much better!
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#3593407 Review #3593407 is a subjective opinion of poster.
Location
Turlock, California

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Asking a question regarding my credit card

1.0
Even though am 75 years old on a social security fixed income, had the shingles n my prom purchase was due( I could not operate my PC, nor could or was not able to talk to costumer services) and even though I had not failed a payment during the promo time n paid beyond...
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1 comment
#2184903

If you do not pay the entire balance off in time you get the full interest charged back onto the account. Minimum or slightly above is not enough to pay it off. They are in their rights to add the interest per the agreement, You are old enough you should know to read what you agree to.

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#3591868 Review #3591868 is a subjective opinion of poster.
Location
Fort White, Florida

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Trying to track down my new credit card

3.0
I called because I never received my card in the mail and I still haven't received it what's going on???

User's recommendation: Probably not.

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#3590215 Review #3590215 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Unable to understand the problem even though it was repeat it three times.

Synchrony Bank - Unable to understand the problem even though it was repeat it three times.
Unable to understand the problem even though it was repeated three times. All I wanted to know is if your bank was sending me these messages I sent a picture below or if it was a scam

User's recommendation: I was trying to find out if you were sending these messages or they were coming from a scam. I checked my credit cards that are up-to-date and she didn’t understand what I want it done I wanted to know if your bank was sending me messages I already checked with my credit card.

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#3587516 Review #3587516 is a subjective opinion of poster.
Location
Ashburn, Virginia
Preferred solution
An answer

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Verified Reviewer New Reviewer

Such a *** company

1.0
Got a JC Penney card to order my granddaughter towels for her bathroom. Never got a statement until they sent me an email stating I was late. Went online and paid the late payment now they want to charge me another $61 to my checking account. When it's paid I will cut up my card. Can't even access anything online or even chat or talk to a customer service Rep. What a crap bank, will never use anything that uses them ever.
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#3585150 Review #3585150 is a subjective opinion of poster.
Location
Bolivar, Missouri
Cons
  • Lousy service
Preferred solution
Let the company propose a solution

Locked out of my account

1.1
I cant access my account. I can't seem to get a person on the phone. Your automation will not transfer me.
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#3585084 Review #3585084 is a subjective opinion of poster.
Location
Lakewood, Washington

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Verified Reviewer New Reviewer

Dont owe anything

I paid off 2 collection one to national credit adjustor cash store.sams Victoria secrets, and others in past I was denied credit back with Victoria secrets when y'all closed my account back in February not knowing it.i received a call from creditor claiming I owed sam's payed off back in march.i hired Lexington law to straightened my credit.i would appreciate if y'all did the same.thank you Bonnie seely

User's recommendation: Not have sympathy bank.

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#3573289 Review #3573289 is a subjective opinion of poster.
Location
Hagerman, New Mexico
Pros
  • Answered the phone
  • No pros
  • Ease of credit
Cons
  • Charge to much interest
  • Customer service had no explanation or resolution
  • Lack of respect for customer who was paying by auto debit
Loss
$1500
Preferred solution
Let the company propose a solution

Confirm payment made at lowes

4.7
Made payment on Saturday, received a reminder this morning. My payment was verified. Im up to date..

User's recommendation: Don’t get mad just call.

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#3558414 Review #3558414 is a subjective opinion of poster.
Location
Uniontown, Ohio
New Reviewer

Inaccurate reporting to credit bureau

I have no credit card with this bank but in my credit report appears a recent change in the card number and a decrease in the balance. I would like to know to whom was this card issued. It appears to be a TJX card but I cancelled this card many years ago.
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#3549873 Review #3549873 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Aclaración de cuenta

La máquina que reprodujo no dio lenguaje en el que quería realizar mi aclaración espero que pronto puedan atendernos en este idioma
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#3543090 Review #3543090 is a subjective opinion of poster.
Location
Pasadena, Texas
Preferred solution
Let the company propose a solution
New Reviewer

My money was deposited by my father. Want to know the amount

My inheritance ($16,000) was deposited by my father. That's the only information I have on it. I want to know how what I need to get part of my funds out. Do I go to a bank and bring my driver's license, social security card and other documents proving I am me?
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#3530142 Review #3530142 is a subjective opinion of poster.
Location
Hayward, California
Preferred solution
Let the company propose a solution

Can't talk to anyone

Your system sucks. No human to answer. Are you tricking people? No phone number for questions. No good service

User's recommendation: be helpful & have a human answer the calls.

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#3526470 Review #3526470 is a subjective opinion of poster.
Location
Cloverdale, California

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Verified Reviewer New Reviewer

My Amazon card

1.0
Very horrible bank I got an Amazon card and it was through the non popular bank I never heard of and the more money I put down on my bill the higher my bill goes up they closed my account thank you God due to wrong card to take the money off of and closed my account without knowledge and after they closed my account my balance went up again so its like I paid this rip off bank nothing I really recommend not using this bank while using Amazon

User's recommendation: Never use this bank.

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#3517099 Review #3517099 is a subjective opinion of poster.
Pros
  • Convenient for amazon purposes
  • No pros all cons is a rip off bank
Cons
  • Them lying to credit agencies
Loss
$400
Preferred solution
Price reduction