Synchrony Bank
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo phone contact for corporate offices.
Preferred solution: Get the fax out.
User's recommendation: Suggestion is to use a different financial institution for your needs.
Hung up on payment call
Poor service
User's recommendation: run from these people they are incompetent
They charged my account when I didn’t have an open account with them
User's recommendation: Watch your cards and charges.
False charge on my card
User's recommendation: Don’t use their services
To updste my auto pay
Went Back on Their Word
User's recommendation: Stay Away from Synchrony Bank
They ruin your credit without so much as having a conversation about why.
User's recommendation: Run like *** !
Someone is using my bank account to take phones out for Lauren’s car I need to know if he applied for a credit card and someone process it or it’s a process payment I have no idea why they are removin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDestroying my credit
Synchrony Bank has been purposefully negatively impacted my credit score. My income is around $140,000 year and my revolving debt is barely over 2k with solid payment history.
I have 3 lines of credit with synchrony via an Amazon Card, Discount Tire Card, and a Sam's Club Card.
With each account as I have paid down my balance they continuously reduce my line of credit.
Most recently, within the last 2mo I reduced my Sams Club CC balance by 50% and had over $1700 worth of available credit. Then a week ago, without notice, Synchrony reduced my limit to within $200 of my balance.
This exact same thing happened with the Discount Tire card of which I paid off in under a year.
Because of this my Transunion credit score dropped 89points because it appears like I have nearly 80% credit utilization.
I called Synchrony to inquire why they have done this to me with 3 separate accounts but they will not give me a direct answer. The explanation letter they send me in the mail is false and rubbish.
- Poor customer service
- Terrible customer communication
- Terrible customer treatment
Preferred solution: Let the company propose a solution
User's recommendation: If the creditor is Synchrony, do not apply
Collection resolution
Preferred solution: Resolve collections
Responding to an email
Would not increase credit limit
- Interest free purchases
- Card widely accepted by providers
- Customer service had no explanation or resolution
- We couldnt find workable solution and had to go to these lengths
Preferred solution: Apology
Billing
User's recommendation: Use your own service and analyze and improve and grow satisfied customer base.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible company to do business with.
There are NO Pros with this company. They don't care one bit about their customers
No contact from the company
- Dont care one bit about their customers
- High fees and charges
- Lack of respect for customer who was paying by auto debit
Preferred solution: Let the company propose a solution
User's recommendation: Do yourself a favor DON'T do business with this company
- Prev
- 1
- ...
- 31
- 32
- 33
- 34
- 35
- ...
- 89
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I like that this customer give specific reasons for dissatisfaction. The review is polite, calm, has no swearing. He/she is more well mannered that whoever requires me to check "I have read and agree to the Pissed Consumer." This make the point about Synchrony--They called the consumer an impolite name, pissed, when a polite statement from Synchrony could have been calling the consumer, simply unhappy.